Terms and Conditions of Use

1 Introduction and Scope of Agreement

This Terms and Conditions document is a legally binding service agreement between trust88 (hereinafter referred to as the "Platform" or "we") and any individual who registers, accesses, or uses any service provided through this website (hereinafter referred to as "Member" or "you").

trust88 is an online casino and sports betting platform operating under international licensing. The platform provides a range of online entertainment services including online slots, live casino, sports betting, and arcade games.

Any dispute or ambiguity arising from the use of this platform will be resolved based on the terms stated here, together with the privacy policy and responsible gambling guidelines that form part of this overall agreement.

2 Member Eligibility

To register and use trust88 services, you must meet all of the following requirements:

• Be at least 21 years old on the date of registration.
• Have full legal capacity to enter into a binding agreement.
• Not be on any list of persons excluded from gambling for any reason.
• Be a resident of a jurisdiction where the use of this platform is lawful under local law.
• Not have had an account previously closed at trust88 for fraud or breach of terms.

3 Account Registration and Management

Each individual is only permitted to hold one active account at trust88. Holding more than one account, whether using the same or different personal information, is strictly prohibited.

During registration, you are required to provide complete, accurate, and current information including your full name, mobile phone number, and a valid email address. Any false or misleading information may result in account closure without a refund.

• The account is for your personal use only and may not be transferred or shared.
• You are responsible for all activity that takes place under your account.
• Any identity verification requested by trust88 must be completed within the specified timeframe.
• trust88 reserves the right to request supporting documents such as a copy of your identity card (MyKad) for verification purposes before processing a withdrawal.

4 Deposits and Withdrawals

trust88 supports a range of payment methods for the convenience of members in Malaysia. All financial transactions are subject to the following policies:

Deposit: The minimum deposit amount is RM10 per payment method. Accepted methods include Touch 'n Go eWallet, DuitNow, online banking via FPX, and cryptocurrencies such as USDT, BTC, and ETH.

Withdrawal: The minimum withdrawal amount is RM100. Withdrawal requests are typically processed within 1 hour after the request is approved. trust88 reserves the right to request additional identity verification before approving a first-time withdrawal or a withdrawal involving a significant amount.

• Deposited funds must be wagered at least once before any withdrawal is permitted.
• The withdrawal method must match the deposit method used, except in specific circumstances approved by the support team.
• trust88 is not responsible for any delays caused by third parties such as payment service providers.
• All transactions are in Malaysian Ringgit (MYR/RM), except for crypto deposits and withdrawals which use the current market rate.

5 Bonuses, Promotions and VIP Programme

trust88 offers various incentives to new and existing members. All bonuses and promotions are subject to the specific conditions set for each offer.

Welcome Bonus: New members are eligible to receive a bonus of 150% of their first deposit amount, up to a maximum of RM1,000. The wagering requirement for this bonus is 20 times the bonus amount received before any bonus funds can be withdrawn.

Calculation example: If you deposit RM100, the bonus received is RM150, bringing your balance to RM250. The wagering requirement is RM150 × 20 = RM3,000.

VIP Programme: Active members are eligible to join the trust88 VIP programme, which consists of four tiers:

• Bronze — weekly cashback up to 0.3%
• Silver — weekly cashback up to 0.6%
• Gold — weekly cashback up to 0.9%
• Platinum — weekly cashback up to 1.2%

VIP tier upgrades depend on your betting activity and commitment as a member. trust88 reserves the right to modify the VIP programme structure with reasonable notice.

6 Game Rules and Betting

All games available on trust88 are operated based on rules set by their respective game developers and platforms. Game results are final and cannot be disputed unless a verifiable technical error has occurred.

For sports betting and live casino games, odds and betting limits may change according to market conditions. trust88 reserves the right to reject or void bets in the following situations:

• A technical fault or system error occurs at the time the bet is placed.
• The odds displayed are the result of a data processing error.
• Bets identified as part of an unfair profit-taking strategy.
• Any unusual incident that affects the integrity of the relevant sporting event.

In the event of a valid bet cancellation, the bet amount will be fully returned to the relevant member's account.

7 Account Security and Data Privacy

trust88 uses industry-standard encryption technology to protect all transactions and members' personal data. However, you are also responsible for ensuring the security of your own account.

• Use a strong and unique password for your trust88 account.
• Do not log in from public devices or unsecured Wi-Fi networks.
• Contact customer support immediately if you suspect unauthorised access to your account.
• trust88 will never ask for your password via email, live chat, or any other channel.

The use of your personal data is subject to the trust88 Privacy Policy, which forms part of this agreement. Please refer to our Privacy Policy for more information on how we collect, use, and protect your information.

8 Prohibited Conduct

Members are strictly prohibited from engaging in any of the following activities while using the trust88 platform:

• Opening or managing more than one active account.
• Using automation software, bots, or any tool that takes over control of gameplay.
• Colluding with other members to manipulate game outcomes or obtain bonuses unlawfully.
• Transferring funds between accounts for the purpose of system abuse.
• Using an account for money laundering or any illegal activity.
• Abusing promotions or bonuses in a manner that contradicts the intent of the offer.
• Spreading false or misleading information about the trust88 platform.

9 Account Suspension and Closure

trust88 reserves the right to suspend or close any account at any time for reasonable cause, including but not limited to a breach of these terms and conditions, suspected fraud, or a request from legal authorities.

Members may also request closure of their own account by contacting the support team. If there is a valid balance in the account at the time of closure, the funds will be returned via the original payment method once all verification requirements have been met.

• Voluntary account closure requests must be submitted via live chat or support email.
• Bonuses that have not met the wagering requirements will be automatically cancelled upon account closure.
• Any remaining valid cash balance will be processed according to the standard withdrawal procedure.

10 Platform Liability Limits

trust88 provides this platform on an "as is" basis. To the extent permitted by law, trust88 will not be liable for any indirect, consequential, or punitive losses arising from the use of this platform.

trust88 does not guarantee that the platform will operate without interruption or errors at all times. Scheduled or unscheduled maintenance may cause temporary disruptions. In such cases, trust88 will endeavour to provide advance notice where possible.

11 Amendments to Terms and Conditions

trust88 reserves the right to modify, add to, or amend any part of these Terms and Conditions at any time. Any changes will take effect as soon as they are uploaded to this website.

You are encouraged to check this page periodically to ensure you are always aware of the latest terms. Continued use of the trust88 platform after any changes take effect will be considered your acceptance of those changes.

For amendments considered material, trust88 will endeavour to provide reasonable notice via your registered email or an in-account notification.

12 Applicable Law and Dispute Resolution

trust88 operates under an international licence and complies with regulations set by the relevant regulatory body. These Terms and Conditions are interpreted in accordance with the laws of the jurisdiction in which trust88 is licensed.

Any dispute arising from or relating to the use of this platform should first be referred to the trust88 customer support team for an amicable resolution. If a resolution cannot be reached, the dispute will be referred to the arbitration procedure established under the licensing jurisdiction.

• Disputes must be submitted in writing within 30 days of the date of the disputed incident.
• trust88 will endeavour to resolve each dispute within a reasonable timeframe.
• The final arbitration decision is binding and cannot be brought before a civil court.